Bath Creature offers a comprehensive extended warranty on all our products materials and manufacturing from the date of purchase.

Bath Creature warranty applies only for faults or defects which have arisen solely from faulty materials or workmanship in the products and does not apply to other defects which may have arisen as a result of, without limitation, the following: accidental damage, installation damage, installation that does not follow the companies recommendations, abuse, misuse, maltreatment, abnormal stress or strain, harsh or adverse weather conditions, including excessive water temperature, or neglect of any kind of the products.  Warranty does not apply to any changes, alterations or modifications by external parties to the product as supplied. Repairs of the products other than by a Bath Creature accredited or licensed service agent or technician are not covered.

This extended warranty for the products commences from date of purchase.

In addition to this extended warranty, certain legislation (including the ACL) may give you certain rights which cannot be excluded, restricted or modified, this extended warranty must be read subject to such legislation and nothing in this warranty has the effect of excluding, restricting or modifying those rights.

To make a warranty claim, the following documents must be provided:

• Proof of purchase (original invoice from the supplier)
• Details of the warranty claim including the date of installation, installers details and head contractors details, the date the issue has been found
• Your contact details